Shipping policy

NestInd Shipping & Delivery Policy

Order Processing Time All orders at NestInd are fulfilled via Cash on Delivery (COD). Once an order is placed, it is verified and dispatched within 1–3 business days (Monday to Saturday, excluding public holidays).

Estimated Delivery Timeframes Delivery timelines vary by location:

Metro cities (Delhi, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad): 3–5 business days

Tier 2 & Tier 3 cities: 5–7 business days

Remote areas, hilly regions & North-East states: 7–12 business days

These are estimates and may vary during peak seasons, festivals, or due to unforeseen logistics delays.

Serviceability

We deliver across most pin codes in India via our logistics partner, Shiprocket. Some remote or restricted pin codes may not be serviceable. If your pin code is not covered, you will be notified at the time of order placement or shortly after via call/WhatsApp.

Order Tracking

 Once your order is shipped, you will receive a tracking link via SMS or WhatsApp. You can also track your order directly on the Shiprocket tracking portal using your AWB (shipment tracking) number.

Cash on Delivery (COD) Instructions

Please keep the exact COD amount ready at the time of delivery. Our delivery partner will collect payment before handing over the package.

Failed Delivery & Returns

If a delivery attempt fails (customer unavailable, wrong address, or COD refused), the courier will attempt delivery up to 2–3 times. After failed attempts, the order will be returned to us. In such cases:

The order will be marked as returned and cancelled.

Re-delivery can be requested by contacting us, subject to re-shipping charges.

Please refer to our [Refund Policy] for details on refunds in case of returned orders.

Contact Us For any shipping-related queries, reach out to us via WhatsApp or email. We typically respond within 24 hours on business days.